Shipping & Returns

Shipping

We currently ship to addresses within the United States only. Orders are typically processed within 1–3 business days, and delivery usually takes 3–7 business days after that. These ranges are estimates and may vary during busy periods.

Returns

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and returned with their original tags attached.

Return Shipping

You are responsible for return shipping costs, unless the product arrived defective or we sent the wrong item — in which case we cover return shipping and send a replacement or refund.

How to Start a Return

Email thecaptain@captcastaway.comwith your order number and the item you’d like to return, and we’ll send instructions.